FAQ Section

BG AIRSOFT WARRANTY

BGA TACTICAL SYSTEMS

Our BGA Tactical Systems, AT-10 Series AEG's have a one year (365 day) warranty from the date of purchase. For the aforementioned period, BG Airsoft will repair your AT-10 Series AEG.

***WARRANTY VOID*** If the BGA Tactical Systems AT-10 Series AEG is modified IN ANY WAY, by the user, either internally or externally, all stated warranties are ***VOID*** This includes the changing, removing, altering or otherwise changing any part of the AEG, using components not originally supplied with said AEG at the time of sale.

Our BGA Tactical Systems, ATC-4 Series AEG's have a 6 month (180 days) warranty. For the aforementioned period, BG Airsoft will repair your ATC-4 Series AEG.

***WARRANTY VOID*** If the BGA Tactical Systems ATC Series AEG is modified IN ANY WAY, by the user, either internally or externally, all stated warranties are ***VOID*** This includes the changing, removing, altering or otherwise changing any part of the AEG, using components not originally supplied with said AEG at the time of sale.

Upgrades and changes made at the STORE LEVEL will not effect your warranty!

BGA CUSTOM GUN WORKS

Our "Out of the Box" upgraded AEG's have a 3 month (90 days) warranty. For the aforementioned period, BG Airsoft will repair your BGA Custom Gun works AEG Series AEG.

***WARRANTY VOID*** If the BGA Custom Gun Works AEG Series AEG is modified IN ANY WAY, by the user, either internally or externally, all stated warranties are ***VOID*** This includes the changing, removing, altering or otherwise changing any part of the AEG, using components not originally supplied with said AEG at the time of sale.

Upgrades and changes made at the STORE LEVEL will not effect your warranty!

Wolverine Airsoft HPA Conversions

BG Airsoft will repair your Wolverine Airsoft Based HPA conversion for a period of 9 months from the original date of installation. Warranty is limited to the original installation, setup and alignment by our certified technicians only and does not include performance tuning, accuracy and range limitations due to stock and/or aftermarket components at the time of installation. ANY alterations of our original installation of any kind, by the owner constitutes a total void of any BG Airsoft warranty and reverts the customer to the original Wolverine manufacturers warranty only.

Performance tuning is available at an additional fee.

Self installs of an Wolverine Airsoft Product are limited to the original manufacturers warranty only.

BRANDED AIRSOFT WEAPONS

Unless otherwise stated by the Manufacturer, ALL NEW Airsoft weapons sold by BG Airsoft carry a 1 month (30 day) warranty against manufacturing defects. BG airsoft will, at their option, repair or replace your branded Airsoft replica.

***WARRANTY VOID*** ANY Airsoft Weapon sold by BG Airsoft that is altered or modified in ANY way from its original "AS SOLD" condition will ***VOID*** it's warranty.

Changes, upgrades or modifications done in store by our techs will not void your warranty.

USED MERCHANDISE

ALL MERCHANDISE sold by BG Airsoft will be warrantied for 14 days from the date of purchase.

***WARRANTY VOID*** ANY Airsoft Weapon sold by BG Airsoft that is altered or modified in ANY way from its original "AS SOLD" condition will ***VOID*** it's warranty.

GENERAL MERCHANDISE

General Merchandise is described as ANY item sold by BG Airsoft that is NOT an AIRSOFT WEAPON. This includes upgrade parts and bolt on accessories for Airsoft Weapons.

Unless otherwise stated BG Airsoft will warranty any GENERAL MERCHANDISE purchase for a period of 14 days from the date of purchase. Warranty Void if merchandise has been altered abused or is returned missing ANY parts.

NO WARRANTY

The following items have NO STATED WARRANTY OF ANY KIND

Green Gas, Propane, BB's, Cleaning Solvents. Lubricants, Electronics (mosfets)

WHAT IS DROP SHIP?

BG Airsoft has partnered with distributors that offer a program called "Drop-Ship". Drop-Ship allows us to offer a wide variety of products at competitive prices without the expense of Warehousing and/or stocking products.

HOW FAST IS DROP-SHIP?

If you place your order before 2:00 PM CST. Your order is processed the same day! Orders ship within 24 hours, and will arrive within 1-5 days of the time you receive your Tracking number. Geographical location of the Distributor relative to your location determines actual shipping time.

IS THERE AN ADDITIONAL FEE FOR DROP-SHIP?

NO,, BG Airsoft does not charge a Shipping or Handling fee like many other companies. The price you pay on the website is the price you are charged at the time of checkout.

WHAT ABOUT MY WARRANTY?

BG Airsoft extends the SAME warranty to the customer regardless of how you make your purchase. Order in confidence!

WHAT IF I NEED AN ITEM QUICKLY?

BG Airsoft offers the same shipping options regardless of the Distributors location. If you request overnight shipping, you pay the same rate that you would pay at any other online retailer. (UPS/FEDEX Rates Apply)

HOW DO I KNOW WHAT IS AVAILABLE ONLINE ONLY?

We are currently working on a "real-Time" inventory system that will enable us to designate which items are available in store, online or both. Please feel free to contact us at 270-793-8099 or email us at sales@bgairsoft.com for an inventory update.

CAN I HAVE AN ITEM SHIPPED TO BG AIRSOFT FOR PICKUP?

Yes! Just indicate that you wish to pick up your order at out Retail Store in the comments section OR select the pick up at store option in the shipping section.

AT BG Airsoft we work hard to bring you the best products that the industry has to offer. If you see an item that you would like for us to sell please let us know. We add new products every day!

KENTUCKY RESIDENTS. You must be 18 years of age or older to purchase any Airsoft Replica from BG Airsoft. An over 18 age waiver is required for all Replica Purchases. You DO NOT need a waiver for parts and accessories. Before your order is shipped you must download, sign, scan and email a signed Waiver to sales@bgairsoft.com Waivers can be downloaded by clicking on the BG Airsoft Waiver Link at the bottom of the menu on the left of this page.

While the sport of Airsoft is designed to be enjoyed by all ages, ignoring proper safety practices can turn a day of fun into a tragedy. Todays modern airsoft guns are capable of firing a BB at velocities that can and will penetrate fabric and skin, causing serious injury. Always wear "Full Seal" eye protection and observe proper weapon handling practices such as keeping the weapon on "safe" and cleared with the magazine out to prevent accidental discharge. REMEMBER!! Safety begins with the shooter!!